Verizon Selects Superclick's Highspeed
Internet Access Solutions for Hospitality, Commercial
Service Bundles.
Superclick, Inc. today announced that Verizon has
selected its Internet access platform to support the high speed
Internet access packages Verizon offers in major commercial
markets such as hospitality businesses and universities. The
Superclick system, with its 24x7 end-user Helpdesk, supports all
types of Internet traffic including wired and wireless High
Speed Internet Access (HSIA), dial-up modem Low Speed Internet
Access (LSIA), and LAN Internet traffic.
Superclick's unique features help drive efficient
Internet access by capturing all types of Internet access
traffic. This lowers the initial cost of integrated access
systems which companies like Verizon sell and also optimizes
operating expenses and end-user productivity. Coupling the
patented Superclick Internet Management System (SIMS) gateway
capabilities with Verizon's network, support and financial
services, will allow Verizon to tailor some very beneficial
systems for customers in several commercial markets.
Verizon Enterprise Solutions Group sells
integrated calling, Internet access and video products across
the country to hospitality customers of all kinds, including
hotels, colleges and universities, hospitals, and training
centers. Verizon has recently installed solutions in prestigious
hotels and is one of the leading digital in-room entertainment
providers with integrated high-speed Internet service.
In the hospitality industry, travel is on the
rebound and high speed Internet access has become the "amenity
of the year". Properties are searching for the best solution at
the best price, but many have discovered this means more than
installing a few WiFi access points allowing them to say they
have "free high speed Internet access". Guests are looking for
true plug-and-play Internet access that is easy to use,
addresses security concerns, and is supported by responsive
technical support. Additionally, studies have shown that dial-up
modem LSIA accounts for a substantial amount of Internet traffic
from hotels, even when HSIA is provided. While there is no doubt
that the trend to high speed will continue, the substantial
amount of low speed traffic can lead to extra network expenses
and blocked voice calls. When the PBX redirects dial-up modem
traffic to the SIMS, the guest benefits from improved
connections, while the hotel is rewarded with lower costs.
Moreover, with the 24x7 Helpdesk, guests are provided with rapid
answers to their questions while the hotel can continuously
review the Helpdesk tickets on-line to gauge the quality of
service provided.
Universities are challenged with providing
essential Internet-based communications for their students and
faculty while minimizing exposure to activities like illegal
file sharing which commandeers bandwidth to the exclusion of
others. The SIMS can be configured to allocate bandwidth by
usage type and can throttle access to the popular P2P file
sharing sites, insuring students access to email and the web for
assignments. Student usage can also be managed on an amount of
data transmitted/received basis.
"One of our university clients saw its monthly
student traffic drop from an average of 7 terabytes to under 5
terabytes when the Superclick solution was installed," explained
John Glazik, President and CEO of Superclick, Inc. "With
Superclick, students were assured that a few people would not
commandeer the available bandwidth, while the university is
relieved of potential legal risks. The SIMS provides a
customized solution for all of a property's Internet access
needs, reducing costs while adding substantial revenue
generating services."